For Patients

We offer a broad range of medical care services for adult clients with infectious diseases, including:

  • Management of HIV/AIDS
  • Diagnosis and treatment of illnesses and infections
  • Management of¬†Hepatitis C
  • Clinical Studies

Appointments:

Please have your Primary Care Physician contact our office for a referral to one of our infectious disease specialists. Some insurance companies may require a prior authorization to be seen by a specialist. Please contact your insurance company or primary care provider.

Medications:

Please be sure to bring a list of your medications, including prescription, over-the-counter, vitamins, herbs, and other health or nutritional supplements. If there is any question of whether to include something, ask your provider.

Billing and Insurance:

Our practice accepts most insurance plans, and, for your convenience, we will bill your insurance company regardless of whether or not we are a participating provider. We participate with most Anthem policies, Cigna, Medicare, Medicaid, United Healthcare, Piedmont Community Health Plan, Sentara, Aetna, Humana and Tricare.

Please bring your insurance card with you to your scheduled appointment. Our participation with insurance providers requires us to ask to see your insurance card and to collect any co-payments at the time of each visit.

To determine whether we participate in your insurance plan, you may call the customer service number on your insurance card. We understand this can sometimes be confusing, so please let us know if you have any questions or concerns about your insurance coverage.

Outpatient lab facilities:

Our practice utilizes outpatient lab facilities. We provide orders by mail, fax or they may be picked up at the front desk or during your appointment.

Facilities include:

Virginia Baptist Hosp. lab
3300 Rivermont Ave.
Lynchburg, Va 24503
Ph 434-200-3800
Hours: 24 hours a day, 7 days a week
Lynchburg General Hosp. lab
1901 Tate Springs Rd
Lynchburg, Va 24501
Ph 434-200-3030
Hours: 24 hours a day, 7 days a week
Gretna Medical Center
291 McBride Lane
Gretna, Va 24557
Ph 434-656-1274
Hours: 24 hours a day, 7 days a week
Bedford Memorial Hosp lab
1613 Oakwood St.
Ph 540-425-7530
Hours: 24 hours a day, 7 days a week
Southside Community Hosp. lab
800 Oak St.
Farmville, Va 23901
Ph 434-392-8811
Hours: 24 hours a day, 7 days a week
 

FAQ

How do I re-schedule my appointment?

You may call our office at 434-947-3900 Ext 3004 to reschedule at least 24 hours in advance.

Will I receive an appointment reminder?

Yes, you will receive an automated reminder phone call 2 days prior to your appointment.

If I have a form that needs to be completed, what is the proper procedure?

Forms that require completion and signature by a physician may be dropped off at our front desk in the office. Allow 5 business days for completion.

What is an ABN form and why do I need to sign it?

This is an Advance Beneficiary Notice which advises the recipient of medical treatment that Medicare may not cover the treatment under the federal health insurance program. The form gives the patient the option, beforehand, of choosing to refuse treatment that may not be covered or to opt to receive the treatment, even if the patient will be responsible for payment.

How do I refill my prescription?

Contact your pharmacy and they will send us a request for refills.

My prescription requires a prior authorization. What does that mean and how do I get it?

Your medication ordered may not be covered by your insurance carrier. If this occurs, the insurance company may additional information by the physician. Your pharmacy may fax us the insurance denial with the prior authorization request to 434-544-2323. This process may take up to 10 days.

We're ready to serve you

Lynchburg

2215 Landover Place,
Lynchburg, VA 24501

Phone: 434-947-3900
Fax: 434-544-2323